FAQ's
We have supplied Answers to our most frequently asked questions, below. If you have additional questions, please contact us here.
Payment
Shipping
Bulk & Wholesale
- How do I apply for Tax Exempt Status?
- Do you offer additional payment options, other than Credit Card?
- How can I ship my order to multiple locations?
- Do you offer bulk discounts?
- How can I apply to become a Distribution Partner?
- Where can I find Bulk Order pricing?
How do I apply for Tax Exempt Status?
Please send an email to orders@terraboost.com with your Tax Exempt# & attach a copy of your Resale Certificate (if applicable). If you have not created an account, please create one here, first. We will review the documentation, and once approved, you will be able to submit an order.
Do you offer additional payment options, other than Credit Card?
If you would like to pay for your order through ACH, or arrange alternative payment options, please submit your request here. Once approved, you will have the option to submit your order through the website and we will send you details on collecting payment
How can I ship my order to multiple locations?
We offer the ability to have your order shipped to multiple locations. This option will be available on your Cart page, prior to checkout. If you would like to Subscribe & Save, you will need to submit separate orders if you are shipping to multiple locations.
Do you offer bulk discounts?
Yes! we offer Bulk Discounts for Orders over 25 items being shipped to the same location. For immediate access to Bulk pricing options (located on each product page), please register here. If you are interested in purchasing more than 216 items, please submit a request here to access pricing.
If you have already registered an Account, and would like to have access to the wholesale/bulk pricing discounts, please submit a request through this form.
How can I apply to become a Distribution Partner?
Please submit an inquiry here, and we will respond ASAP.
Where can I find Bulk Order pricing?
Bulk Item Pricing is available on the Product Page once your have registered a Bulk/Wholesale Account with us.